Privacy Policy

PrimeTix is committed to safeguarding the personal information you share with us when purchasing tickets, exploring events, and interacting with our platform. This policy explains how we collect, use, store, and protect your information.

We collect the following types of information:

• Profile data: Name, email, contact number
• Account credentials: Hashed passwords (never stored in plain text)
• Payment preferences: Tokenized or masked payment data (never full card details)
• Usage analytics: Device, browser, and platform interaction data

We process data to fulfill ticket purchases, deliver transactional notifications, personalize event recommendations, prevent fraud, and comply with legal requirements. Your data is used solely for these purposes and never sold to third parties.

We do not sell your data. We share limited information with payment processors, email providers, and venue partners strictly to fulfill orders and legal obligations. All third-party partners are bound by confidentiality agreements.

PrimeTix enforces encryption in transit (HTTPS), salted password hashing, least-privilege access controls, and regular security assessments to keep your account safe. We follow industry best practices for data protection.

You have the right to access, correct, delete, or export your personal data at any time. You may also opt out of marketing communications. To exercise these rights, contact our Data Protection Officer at privacy@primetix.com.

Questions about this policy? Email our Data Protection Officer at privacy@primetix.com. We respond to all privacy inquiries within 30 days.